Where can we use the images?
Every project includes a written usage license covering the channels we agree on, such as your website, social media, booking listings, email and print. Extended or paid-advertising use can be added in the proposal.
Do you travel to our property?
Yes. As the portfolio shows, we work across North America, Europe and beyond. Travel is planned with your team and included in the proposal.
How do you work around our guests?
We keep a small, quiet footprint, schedule public spaces around your occupancy, and only photograph guests who have given permission. Lifestyle scenes use our own talent or people you provide.
How long until we receive the images?
The delivery date depends on the scope of the shoot and is set in writing in your proposal, so your team can plan launches around it.
What do you need from us?
A point of contact, access to rooms and spaces on the agreed schedule, and any brand guidelines. We handle the shot list, styling direction and timing around the light.
How does a retainer work?
We agree on a set number of seasonal visits and coverage days per year, with priority dates for launches and events. The term and schedule are set out in the proposal.